Lead Cashier - Guest Experience & Loyalty Leader

Ulta Beauty; Wellington (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Ulta Beauty is seeking a Lead Cashier to ensure efficient guest transactions and maintain excellence at the cashwrap. This role includes assisting in training new cashiers and cross-training associates, with a focus on loyalty outcomes and sales performance.

The Lead Cashier will lead by example, deliver personalized guest service, and collaborate with the store team to meet goals while adhering to procedures and standards.

Qualifications

• High school diploma preferred.
• 2 years of relevant work experience or equivalent.
• Proven ability to delegate, multi-task, and problem-solve.
• Experience addressing guests concerns and questions promptly and professionally.
• Demonstrated experience in exceeding sales goals and training new hires.

Responsibilities

• Contribute to meeting or exceeding the store's goals related to sales and loyalty.
• Provide exceptional guest service and personalize assistance.
• Handle sales, refunds, and exchanges.
• Pair guests with a consultant for makeup applications and demonstrations to drive sales.
• Lead cashwrap upkeep and complete register open/close tasks as directed.

Skills

POS proficiency

Customer service

Team collaboration

Independent worker

Relationship building

Adaptive under pressure

Education

High school diploma

Tools

Point of Sale System

Apple devices

Job description

Ulta Beauty is seeking a Lead Cashier to ensure efficient guest transactions and maintain excellence at the cashwrap. This role includes assisting in training new cashiers and cross-training associates, with a focus on loyalty outcomes and sales performance.

The Lead Cashier will lead by example, deliver personalized guest service, and collaborate with the store team to meet goals while adhering to procedures and standards.