Guest Experience Lead — Bakery Front of House

Breads Bakery; New York (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

401(k) retirement savings plan

Commuter Benefits

Dining Discounts

Wellness Program

Potential Bonuses

Job summary

Breads Bakery is seeking a Front of House Associate to deliver warm hospitality across our Manhattan locations, including Union Square and Bryant Park. You will engage guests, answer product questions, and process sales at the point of sale.

The role requires strong communication, the ability to multitask, and availability for holidays/weekends. A dynamic team environment at a premier New York bakery awaits you.

Qualifications

• Experience in customer service or hospitality is preferred.
• Must have strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Flexibility to work holidays and weekends.

Responsibilities

• Provide excellent hospitality and assist guests and vendors.
• Answer product questions and handle point-of-sale transactions.
• Maintain inventory quality and adjust workflow as needed.
• Support other Breads Bakery locations as required.
• Keep space clean, safe and attractive per guidelines.
• Follow directions from managers and supervisors.
• Handle service recovery with professionalism.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Tools

POS system

Job description

Breads Bakery is seeking a Front of House Associate to deliver warm hospitality across our Manhattan locations, including Union Square and Bryant Park. You will engage guests, answer product questions, and process sales at the point of sale.

The role requires strong communication, the ability to multitask, and availability for holidays/weekends. A dynamic team environment at a premier New York bakery awaits you.