Guest Experience Housekeeping Specialist

Marcus Corporation; Minneapolis (MN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Free meal per shift

Room discounts

Restaurant discounts

Two-for-one movie coupons

Early wage access

Paid time off

Job summary

The Lofton Hotel, part of Marcus Hotels & Resorts and a division of The Marcus Corporation, seeks a hotel housekeeping team member in downtown Minneapolis. You will help maintain guest room cleanliness and support guest experiences, with a focus on hospitality excellence.

Responsibilities include handling cleaning chemicals and equipment, delivering linens, and assisting with special cleaning projects under supervision.

Qualifications

• Must be punched in, in proper uniform, and ready to work as scheduled.
• Must be at least 18 years old.
• Physical ability to stand, walk, bend, kneel, lift, and use cleaning equipment.
• Must be a reliable, responsible conduit between the associates and the management.
• Minimum of one year in a hotel housekeeping department preferred; knowledge of housekeeping policies, procedures, and chemical handling.

Responsibilities

• Promote guest/associate rapport by reacting promptly, efficiently, and courteously to all requests.
• Take responsibility for chemicals and equipment assigned.
• Deliver clean linens to and from the guest floors in response to occupancy and supervisor's requirements.
• Remove all garbage, cots, cribs and dishware from the guest floors and return to their designated locations.
• Carry out specialized cleaning projects to approved level of competency and productivity (carpet, upholstery, windows, ice machine cleaning).
• Move guest room furniture to and from guest rooms as required by the guest and supervisor.
• Support work efforts of other Housekeeping associates, as directed.
• Follow appropriate standards of conduct, hygiene, uniforms and appearance.
• Perform other duties as assigned.

Skills

Punctual & uniform

Age 18+

Physical stamina

Reliable communicator

Hotel housekeeping experience

Job description

The Lofton Hotel, part of Marcus Hotels & Resorts and a division of The Marcus Corporation, seeks a hotel housekeeping team member in downtown Minneapolis. You will help maintain guest room cleanliness and support guest experiences, with a focus on hospitality excellence.

Responsibilities include handling cleaning chemicals and equipment, delivering linens, and assisting with special cleaning projects under supervision.