Houseperson

Marcus Hotels & Resorts; Minneapolis (MN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Free meal per shift

Room discounts

Discounts on Marcus Restaurants

Theatre coupons

Early wage access

Paid time off

Job summary

The Lofton Hotel, a Marcus Hotels & Resorts property in Minneapolis, is seeking a housekeeping team member to support the day-to-day cleaning and guest services across guest floors. You will handle linens, cleaning projects, and furniture movement while maintaining high standards of hygiene and professionalism.

Applicants should be at least 18, able to stand for long periods, and work as scheduled. Prior hotel housekeeping experience is preferred.

Qualifications

• One year of hotel housekeeping experience preferred.
• Must be punctual and in proper uniform, ready to work.
• Must be able to stand, walk, bend, kneel, lift and operate cleaning equipment.
• Reliable conduit between associates and management.

Responsibilities

• Promote excellent guest/associate rapport by reacting promptly, efficiently, and courteously to all requests.
• Deliver clean linens to and from guest floors as occupancy requires.
• Remove garbage, cots, cribs and dishware from guest floors and return to designated locations.
• Carry out specialized cleaning projects (carpet, upholstery, windows, ice machine) as needed.
• Move guest room furniture as required by guest and supervisor.
• Support other housekeeping associates as directed.
• Follow standards of conduct, hygiene, uniforms and appearance.
• Perform other duties as assigned.

Skills

Hotel housekeeping

Punctuality

Uniform compliance

Physical stamina

Restaurant/guest service mindset

Job description

Description

Located in the vibrant heart of downtown Minneapolis' entertainment district, The Lofton Hotel offers an upscale experience with a perfect blend of modern amenities and exceptional service. You will have the opportunity for a rewarding career working with Minnesota's first Hilton Tapestry Collection hotel, with hospitality professionals who together make the hotel one of the top ranked in Minneapolis. Our priority is providing our guests and team members with exceptional experiences every day.

What will you be doing?

• Promote excellent guest/associate rapport by reacting promptly, efficiently, and courteously to all requests.


• Take responsibility for all chemicals and equipment assigned.


• Deliver clean linens to and from the guest floors in response to occupancy and supervisor's requirements.


• Remove all garbage, cots, cribs and dishware from the guest floors and return to their designated locations.


• Carry out specialized cleaning projects to approved level of competency and productivity, such as carpet and upholstery cleaning, windows and ice machine cleaning etc.


• Move guest room furniture to and from guest rooms as required by the guest and supervisor.


• Support work efforts of other Housekeeping associates, as directed.


• Follow appropriate standards of conduct, hygiene, uniforms and appearance.


• Perform other duties as assigned.

What do you bring to the role?

• Must be punched in, in proper uniform, and ready to work as scheduled.


• Must be at least 18 years old.


• Must be able to stand, walk, bend, kneel, lift, grasp, stretch, and use a vacuum and carry their equipment on a regular and extended basis.


• Must be a reliable, responsible conduit between the associates and the management.


• Minimum of one year in a hotel housekeeping department preferred. Must have a thorough knowledge of the housekeeping policies and procedures, room cleaning procedures, chemical usage and handling and equipment usage and handling.

What's in it for you?

• A free, well-balanced meal every shift


• Room discounts at Marcus Hotels & Resorts and Hilton-branded properties


• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa


• "Two for one" movie theater coupons at Marcus Theatres


• Early wage access


• Paid time off


• And more!

Pay Estimate: $19.88/Hour

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 16 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Lofton Hotel is an equal opportunity employer.