Guest Experience & Housekeeping Manager

Hilton; Atlanta (GA); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Travel benefits

Employee discount

Retirement plan

Health & welfare benefits

Paid time off

Job summary

Hilton in Atlanta is seeking a Housekeeping Manager to oversee daily housekeeping operations, ensure room readiness, and maintain high cleanliness standards across guest rooms, public spaces, and meeting areas.

You will lead and coach a diverse team, monitor performance, control costs, and promote Hilton's guest-first culture, delivering memorable experiences that reflect the light and warmth of hospitality.

Responsibilities

• Oversee daily housekeeping operations: Manage cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas
• Ensure room readiness: Coordinate housekeeping efforts to ensure rooms are cleaned and available for guests promptly and efficiently
• Manage departmental processes: Oversee systems usage, cost controls, budgeting, forecasting, and policy enforcement to drive efficiency and profitability
• Conduct inspections: Oversee and perform room and public area inspections to maintain high-quality standards and compliance
• Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

Job description

Hilton in Atlanta is seeking a Housekeeping Manager to oversee daily housekeeping operations, ensure room readiness, and maintain high cleanliness standards across guest rooms, public spaces, and meeting areas.

You will lead and coach a diverse team, monitor performance, control costs, and promote Hilton's guest-first culture, delivering memorable experiences that reflect the light and warmth of hospitality.