Guest Experience & Housekeeping Attendant

Highgate; Deptford Township (NJ); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Paid holidays

Paid vacation

Paid sick leave

401(k) Retirement Plan with employer-m

Educational opportunities / Tuition

Job summary

Highgate Hotels in Deptford, NJ is seeking a House Attendant responsible for maintaining cleanliness in all assigned areas and delivering items to guestrooms. This role requires physical stamina, reliability, and a strong guest-service mindset.

Responsibilities include cleaning guestrooms, managing luggage requests, assisting with emergencies, and supporting housekeeping leadership. Competitive benefits and upfront safety procedures are part of the position.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Responsibilities

• Buff marble floors daily according to hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Shampoo furniture as needed.
• Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
• Handle items for "Lost and Found" according to hotel standards.
• Clean guestrooms as needed.
• Have knowledge of and assist in all emergency procedures.
• Maintain hotel equipment in proper working order.
• Maintain storage of hotel equipment in proper area.
• Complete special projects as assigned by the Housekeeping Manager.
• Ensure overall guest satisfaction.

Skills

Communication skills

Physical stamina

Education

High School diploma

Job description

Highgate Hotels in Deptford, NJ is seeking a House Attendant responsible for maintaining cleanliness in all assigned areas and delivering items to guestrooms. This role requires physical stamina, reliability, and a strong guest-service mindset.

Responsibilities include cleaning guestrooms, managing luggage requests, assisting with emergencies, and supporting housekeeping leadership. Competitive benefits and upfront safety procedures are part of the position.