Guest Experience Housekeeping Associate

Fairmont Hotels & Resorts; Chicago (IL); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Complimentary upgrades

Discounted stays across Fairmont & R&R

Dining and wellness discounts

Job summary

Fairmont Chicago, Millennium Park is recruiting a Houseperson to support housekeeping operations and ensure guest rooms are prepared to the highest standards. You will be part of a team that creates welcoming experiences and maintains cleanliness across rooms and corridors in a luxury hotel setting.

The role requires a warm, guest‑oriented attitude, ability to work with others, and flexibility to cover varying shifts, weekends and holidays.

Qualifications

• Warm and caring personality; previous housekeeping experience an asset
• Ability to work cohesively as part of a team with minimum supervision
• Ability to anticipate and focus attention on guest needs, being professional and welcoming
• Available to work flexible schedules, including varying shifts, weekends, and holidays.

Responsibilities

• Being a team player in assisting the Housekeeping Room Attendants to ensure guest rooms are prepared efficiently
• Offer professional, friendly and engaging service to all guests and responding timely to any special requests
• Support Room Attendants in ensuring guest rooms are well maintained
• Ensure heart of house areas are clean and well maintained
• Organize and maintain inventory

Skills

Team player

Flexibility

Guest service

Job description

Fairmont Chicago, Millennium Park is recruiting a Houseperson to support housekeeping operations and ensure guest rooms are prepared to the highest standards. You will be part of a team that creates welcoming experiences and maintains cleanliness across rooms and corridors in a luxury hotel setting.

The role requires a warm, guest‑oriented attitude, ability to work with others, and flexibility to cover varying shifts, weekends and holidays.