Hotel Housekeeping Associate | Guest Experience Support

Chicago Marriott Naperville; Naperville (IL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive compensation package

Full benefits package, including 401K

Hotel discounts at locations worldwide

Job summary

Chicago Marriott Naperville in Naperville, IL is seeking a Houseperson to support the housekeeping team by stocking guest rooms, public areas, and back-of-house spaces with linens, towels, and supplies. You will help keep carts and storage areas neat and orderly, ensuring smooth operations for the room attendants and supervisors.

The role requires clear communication, the ability to stand for extended periods, and physical capability to push, pull, and lift heavy objects.

Qualifications

• 6 months+ housekeeping experience in a hotel environment preferred.
• Must be able to communicate clearly with guests and fellow employees.
• Must be able to stand for extended periods of time.
• Must be able to push, pull, and lift heavy objects.
• Must be able to make appropriate judgements relative to the process of cleaning guest rooms.

Responsibilities

• Deliver clean linens, towels, amenities, and supplies to guest rooms and housekeeping carts.
• Remove soiled linens, trash, and guest room items as directed.
• Assist room attendants with heavy or large items, such as luggage or furniture.
• Maintain housekeeping carts, storage areas, and supply rooms in a neat and organized manner.
• Ensure guest floors, corridors, and service areas are free of obstacles and hazards.
• Restock housekeeping closets with necessary cleaning supplies, linens, and amenities.
• Assist in cleaning public areas, back-of-house spaces, or other areas as needed.
• Report any maintenance issues or safety hazards to the housekeeping supervisor promptly.
• Support special projects such as deep cleaning, room setup for VIPs, or hotel events.
• Wash and polish water glasses for guest rooms.

Skills

Housekeeping experience

Clear communication

Stand for long periods

Push, pull, lift

Judgement in cleaning

Job description

Chicago Marriott Naperville in Naperville, IL is seeking a Houseperson to support the housekeeping team by stocking guest rooms, public areas, and back-of-house spaces with linens, towels, and supplies. You will help keep carts and storage areas neat and orderly, ensuring smooth operations for the room attendants and supervisors.

The role requires clear communication, the ability to stand for extended periods, and physical capability to push, pull, and lift heavy objects.