Housekeeping Houseperson

Fairmont Hotels & Resorts; Chicago (IL); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Complimentary upgrades

Discounted stays across Fairmont & R&R

Dining and wellness discounts

Job summary

Fairmont Chicago, Millennium Park is recruiting a Houseperson to support housekeeping operations and ensure guest rooms are prepared to the highest standards. You will be part of a team that creates welcoming experiences and maintains cleanliness across rooms and corridors in a luxury hotel setting.

The role requires a warm, guest‑oriented attitude, ability to work with others, and flexibility to cover varying shifts, weekends and holidays.

Qualifications

• Warm and caring personality; previous housekeeping experience an asset
• Ability to work cohesively as part of a team with minimum supervision
• Ability to anticipate and focus attention on guest needs, being professional and welcoming
• Available to work flexible schedules, including varying shifts, weekends, and holidays.

Responsibilities

• Being a team player in assisting the Housekeeping Room Attendants to ensure guest rooms are prepared efficiently
• Offer professional, friendly and engaging service to all guests and responding timely to any special requests
• Support Room Attendants in ensuring guest rooms are well maintained
• Ensure heart of house areas are clean and well maintained
• Organize and maintain inventory

Skills

Team player

Flexibility

Guest service

Job description

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

Company Description

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

Fairmont Chicago, Millennium Park

Our Hotel

Since 1987, Fairmont Chicago, Millennium Park has been a beacon of luxury hospitality in the heart of the Windy City, consistently creating unforgettable experiences for our guests.

Our hotel boasts 686 spacious guestrooms and suites, including 83 newly renovated Fairmont Gold accommodations, complete with an exclusive lounge. Beyond our guestrooms, we feature over 60,000 square feet of versatile meeting and event space. Here, our incredible events, banquets, culinary teams orchestrate everything from major conferences and corporate events to elegant galas and milestone celebrations. Our culinary outlets are equally impressive, highlighted by our signature restaurant, Toro by Chef Richard Sandoval, which offers vibrant Latin cuisine, complemented by our classic day-to-night Lobby Bar.

Our Mission And Values

At Fairmont Chicago, Millennium Park, our mission is to create unparalleled luxury experiences, perfectly balancing the serenity of Chicago's iconic parks with the city's vibrant pulse. We believe in the power of connection—between people, place, and purpose.

Our core values of authenticity, inclusivity, integrity, and respect guide us daily, fostering a welcoming environment where every team member and guest feels seen, valued, and inspired.

We connect our guests to the true spirit of Chicago through genuine care, thoughtful hospitality, and refined comfort, providing an elevated escape. This commitment extends to our employees, as we are dedicated to building rewarding careers and fostering professional growth within our community.

Fairmont Chicago, Millennium Park is a Fairmont Hotels & Resorts and Accor property.

Job Description

Housekeeping Houseperson

First impressions are everything! Create the experience before the guest has even arrived. As a Houseperson, the organizational support you provide to the housekeeping team will ensure our guest rooms are well equipped and that our guests Feel Welcome from the minute they step into their room.

Job Responsibilities

• Being a team player in assisting the Housekeeping Room Attendants to ensure guest rooms are prepared efficiently
• Offer professional, friendly and engaging service to all guests and responding timely to any special requests
• Support Room Attendants in ensuring guest rooms are well maintained
• Ensure heart of house areas are clean and well maintained
• Organize and maintain inventory

Qualifications

What will you bring to this role?

• Warm and caring personality; previous housekeeping experience an asset
• Ability to work cohesively as part of a team with minimum supervision
• Ability to anticipate and focus attention on guest needs, being professional and welcoming
• Available to work flexible schedules, including varying shifts, weekends, and holidays.

Physical Aspects Of Position

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 50 lbs
• Frequent kneeling, pushing, pulling, and lifting
• Occasional ascending or descending ladders, stairs, and ramps

Additional Information

Compensation: $26.50 per hour

Visa Requirements: Successful candidates must be legally eligible to work in the United States.

Employee Benefits

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property.

Our Values

• Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
• Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.
• Belonging: We celebrate our differences. We support each other and we always stand together.
• Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.
• Integrity: We build trust through mutual respect and being authentic.

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

All your information will be kept confidential according to EEO guidelines.