Guest Experience Host — Welcoming, Upsell & Rides Expert

SEA LIFE; BLOOMINGTON (MN); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Excellent Health Care Options

Outstanding PTO

Merlin Magic Pass

401(k) Program

Tuition Reimbursement

Learning and Advancement Opportunities

Job summary

SEA LIFE in Bloomington, MN is seeking a Guest Experience Host to deliver outstanding guest service and knowledge of our attractions. You will greet guests, answer questions about ticket packages, and assist with purchases, while ensuring a friendly, accurate experience for all ages.

The role involves operating point-of-sale systems, upselling tickets and passes, and maintaining product displays. Candidates should be at least 16, with enthusiasm for the brand and strong interpersonal skills.

Qualifications

• Customer service experience preferred.
• Ability to upsell and meet revenue targets.
• Strong communication and interpersonal skills.

Responsibilities

• Greet guests and provide information about products and pricing.
• Sell tickets, passes, and upsell where appropriate.
• Operate POS systems and handle payments.
• Stock and merchandise displays.
• Coordinate group admissions and assist with events.

Skills

Customer service

Upselling

Communication

Teamwork

Multitasking

Tools

POS systems

Job description

SEA LIFE in Bloomington, MN is seeking a Guest Experience Host to deliver outstanding guest service and knowledge of our attractions. You will greet guests, answer questions about ticket packages, and assist with purchases, while ensuring a friendly, accurate experience for all ages.

The role involves operating point-of-sale systems, upselling tickets and passes, and maintaining product displays. Candidates should be at least 16, with enthusiasm for the brand and strong interpersonal skills.