Guest Experience Host — Welcoming Service Pro

Hyatt Centric Las Olas; Seven Isles (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Kolter Hospitality is seeking a friendly Host for Hyatt Centric Las Olas in Florida to welcome guests from arrival to departure, manage reservations, greet guests, and seat them with attention to timing and service standards.

The role requires good communication, the ability to work weekends/holidays, basic computer skills, and a positive, team-oriented attitude. Equal opportunity employer; pre-employment screening applies.

Qualifications

• Experience in hospitality or customer service is a plus.
• Knowledge of restaurant menus and specials is beneficial.
• Basic computer skills and cash handling awareness.

Responsibilities

• Greet guests warmly and provide attentive service throughout their visit.
• Manage reservations or waitlist and guide guests to seating.
• Answer phones courteously and take messages or reservations.
• Know menus and specials to assist guests with questions.
• Buss tables and reset stations as needed to support servers.
• Assist team with opening/closing duties and side work.
• Respond to guest requests promptly and professionally.
• Follow safety and cash-handling procedures and report issues.

Skills

Guest service

Customer service

Communication skills

Attention to detail

Job description

Kolter Hospitality is seeking a friendly Host for Hyatt Centric Las Olas in Florida to welcome guests from arrival to departure, manage reservations, greet guests, and seat them with attention to timing and service standards.

The role requires good communication, the ability to work weekends/holidays, basic computer skills, and a positive, team-oriented attitude. Equal opportunity employer; pre-employment screening applies.