Guest Experience Host — Welcoming Guests & Reservations

Bally's Interactive; Stateline (ID); On-site; USD 17,000 - 24,000; Full time

Job summary

Bally’s Interactive in Stateline, Idaho is seeking a friendly Restaurant Guest Host/Hostess to greet and seat guests, answer questions about the menu, and assist guests with reservations. You will escalate any guest issues to a manager and handle incoming calls with courtesy and professionalism.

This on-site role emphasizes excellent customer service, clear communication, and the ability to adapt in a busy dining environment.

Qualifications

• Greet guests and seat them in a station.
• Answer guest questions about restaurant outlet and menu items.
• Escalate guest issues or special needs to a manager.
• Answer phone calls and take reservations when applicable.

Responsibilities

• Greet and seat guests in station in a rotational manner.
• Be able to answer guest questions regarding the restaurant outlet and menu items.
• Alert the necessary Manager if there are any guest issues, special needs situations, or other situations.
• Answer phone calls and take restaurant reservations, if applicable.
• Other related duties as assigned.

Job description

Bally’s Interactive in Stateline, Idaho is seeking a friendly Restaurant Guest Host/Hostess to greet and seat guests, answer questions about the menu, and assist guests with reservations. You will escalate any guest issues to a manager and handle incoming calls with courtesy and professionalism.

This on-site role emphasizes excellent customer service, clear communication, and the ability to adapt in a busy dining environment.