Guest Experience Host - Dining & Reservations

Bally’s Corporation; Stateline (NV); Sur place; USD 17 000 - 24 000; Plein temps

Résumé du poste

At Bally's Corporation, we welcome guests and seat them in a station in a rotating manner, ensuring smooth flow and a positive first impression at our Stateline location. You will answer questions about the restaurant outlet and menu items, take reservations when needed, and alert a manager for guest issues or special needs, maintaining a courteous, professional service standard.

We value reliability and flexible scheduling to cover nights, weekends and holidays, with a focus on exceptional

Qualifications

• 3 to 6 months of related experience in a similar food outlet, hotel or casino atmosphere.
• Excellent customer service and communication with the ability to communicate in English.
• Ability to work flexible schedules to include nights, weekends, and holidays.

Responsabilités

• Greet and seat guests in station in a rotational manner.
• Be able to answer guest questions regarding the restaurant outlet and menu items.
• Alert the necessary Manager if there are any guest issues, special needs situations, or other situations.
• Answer phone calls and take restaurant reservations, if applicable.
• Other related duties as assigned.

Connaissances

Customer service

Communication

English proficiency

Description du poste

At Bally's Corporation, we welcome guests and seat them in a station in a rotating manner, ensuring smooth flow and a positive first impression at our Stateline location. You will answer questions about the restaurant outlet and menu items, take reservations when needed, and alert a manager for guest issues or special needs, maintaining a courteous, professional service standard.

We value reliability and flexible scheduling to cover nights, weekends and holidays, with a focus on exceptional