Guest Experience Host: Welcoming Front-of-House Leader

Infor; Temecula (CA); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Pechanga Resort Casino seeks a friendly Bamboo Host to welcome guests, manage seating, and support smooth dining room flow. You will greet callers, confirm reservations, and guide guests to tables while maintaining professional service throughout shifts.

The role requires basic cash handling, POS familiarity, and strong English communication. Candidates should be reliable, multi-task capable, and able to work weekends and holidays as needed.

Qualifications

• High school education or equivalent required or preferred.
• Must have fluent English speaking, writing, and comprehension.
• Experience with cash handling and guest service is desirable.
• Ability to operate cash registers, calculators, and credit card machines.

Responsibilities

• Greet guests upon arrival or on the phone with a professional greeting.
• Assign seating and manage waitlists and reservations.
• Perform cashier duties and process various payments.
• Count and verify cash exchanges and reconcile daily reports.
• Assist in daily banking deposits and related paperwork.
• Adhere to company and departmental policies and safety rules.

Skills

Cash handling

Customer service

Multi-tasking

Interpersonal skills

Professional demeanor

Attendance reliability

English fluency

POS experience

Education

High school diploma or equivalent

Tools

10-Key Calculator

POS terminals

Job description

Pechanga Resort Casino seeks a friendly Bamboo Host to welcome guests, manage seating, and support smooth dining room flow. You will greet callers, confirm reservations, and guide guests to tables while maintaining professional service throughout shifts.

The role requires basic cash handling, POS familiarity, and strong English communication. Candidates should be reliable, multi-task capable, and able to work weekends and holidays as needed.