Restaurant Operations Lead - Guest Experience

Infor; Temecula (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

The Bamboo Assistant Manager at Pechanga Resort Casino oversees daily restaurant operations in the absence of the Bamboo Manager, ensuring high service standards and guest satisfaction. You lead a busy team, coach staff, and coordinate with chefs and beverage managers to uphold Four Diamond service guidelines.

Qualifications include a GED, ability to obtain gaming and food licenses, proficiency with MS Office and KRONOS, and fluency in or familiarity with multiple languages; strong leadership

Qualifications

• High school diploma or GED required or equivalent experience.

Responsibilities

• Provide leadership and guidance to Team Members in the preparation and serving of high quality meals according to dietary restrictions.

Skills

Professional demeanor

Works well under pressure

Leadership and coaching

Clear communication

Customer service orientation

Education

High school diploma or GED

Tools

Word

Excel

KRONOS

Stratton Warren

Job description

The Bamboo Assistant Manager at Pechanga Resort Casino oversees daily restaurant operations in the absence of the Bamboo Manager, ensuring high service standards and guest satisfaction. You lead a busy team, coach staff, and coordinate with chefs and beverage managers to uphold Four Diamond service guidelines.

Qualifications include a GED, ability to obtain gaming and food licenses, proficiency with MS Office and KRONOS, and fluency in or familiarity with multiple languages; strong leadership