Guest Experience Host: Warm Welcomes & Seamless Seating

The Original Pancake House; Kennewick (WA); On-site; USD 22,000 - 28,000; Full time

Job summary

The Original Pancake House in Kennewick, WA is seeking a professional Host to warmly welcome guests and guide them from arrival to departure, ensuring a memorable dining experience. You will coordinate reservations, manage seating, communicate with the kitchen and servers, and uphold cleanliness and safety standards in the front-of-house.

Join a collaborative team that values friendly service and guest satisfaction.

Qualifications

• Experience in customer service or hospitality.
• Excellent verbal and written communication.
• Attention to detail in guest interactions.
• Flexible shifts including evenings, weekends, holidays.
• Ability to work well in a team.

Responsibilities

• Greet guests warmly and manage reservations.
• Seat guests and support smooth dining flow.
• Address dietary requests and seating preferences.
• Maintain front-of-house cleanliness and presentation.
• Communicate with staff to ensure prompt service and safety.

Skills

Customer service

Communication

Attention to detail

Adaptability

Team collaboration

Job description

The Original Pancake House in Kennewick, WA is seeking a professional Host to warmly welcome guests and guide them from arrival to departure, ensuring a memorable dining experience. You will coordinate reservations, manage seating, communicate with the kitchen and servers, and uphold cleanliness and safety standards in the front-of-house.

Join a collaborative team that values friendly service and guest satisfaction.