Guest Experience Host — Warm Welcome, Seating & Reservations

hub-livech; Philadelphia (Philadelphia County); Hybrid; USD 28,000 - 42,000; Full time

Benefits offered by this job

Health coverage

Life Insurance

Disability insurance

Retirement plan

Bonus structure

Merit-based pay increases

Tuition reimbursement

Free parking

Free meals

Travel/Entertainment discounts

Job summary

hub-livech in Philadelphia is seeking an energetic Casino Host to welcome guests, guide seating, and build a warm first impression as part of our hospitality team.

You will coordinate with servers, handle reservations, maintain accurate wait lists, and ensure accessibility for guests with special needs while upholding gaming compliance and safety standards. This role offers growth in a fast-paced, high-energy casino environment with benefits and team-oriented culture.

Qualifications

• High school diploma or equivalent.
• Must be RAMP certified.
• Must work nights, weekends, and/or holidays.
• Reading and writing abilities are used for reservations and seating assignments.
• Must be able to read seating charts and perform basic math.

Responsibilities

• Greet customers as they arrive and thank them upon departure.
• Accommodate special needs or requests for seating and accessibility.
• Ensure compliance with all regulatory controls and the State Gaming Agency.
• Answer phones and take messages/reservations.
• Maintain an accurate wait list and seating assignments.
• Occasionally buss tables to expedite seating for waiting guests.
• Communicate with guests, employees and third parties to reflect well on the venue and brand.

Skills

RAMP certified

Guest service

Read reservations

Seating charts

Basic math

Education

High school diploma or equivalent

Job description

hub-livech in Philadelphia is seeking an energetic Casino Host to welcome guests, guide seating, and build a warm first impression as part of our hospitality team.

You will coordinate with servers, handle reservations, maintain accurate wait lists, and ensure accessibility for guests with special needs while upholding gaming compliance and safety standards. This role offers growth in a fast-paced, high-energy casino environment with benefits and team-oriented culture.