Guest Experience Host - Warm Welcome & Seating

Bass Pro Shops; East Peoria (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops in East Peoria, IL seeks a friendly Host to greet guests, seat them, manage wait lists, and assist with reservations. The role emphasizes world-class customer service, teamwork, and efficiency in a fast-paced dining environment.

The ideal candidate has a high school diploma, strong communication skills, and the ability to memorize menu items. Training will cover SOPs, guest satisfaction, and hospitality practices.

Qualifications

• Customer service experience preferred.
• Willingness to learn and adapt.
• Team-oriented attitude and flexibility.
• Ability to memorize menu items.
• Strong courtesy and guest communication.

Responsibilities

• Greet guests promptly and create a welcoming atmosphere.
• Manage wait lists and communicate wait times.
• Seat guests and organize menus.
• Answer menu questions and take phone reservations.
• Perform opening/closing side work and setup.
• Thank guests on departure and maintain restrooms.
• Support other duties as assigned.

Skills

Customer service

Team player

Calm under pressure

Menu knowledge

Memorization

Flexibility

Education

High school diploma/GED preferred

Job description

Bass Pro Shops in East Peoria, IL seeks a friendly Host to greet guests, seat them, manage wait lists, and assist with reservations. The role emphasizes world-class customer service, teamwork, and efficiency in a fast-paced dining environment.

The ideal candidate has a high school diploma, strong communication skills, and the ability to memorize menu items. Training will cover SOPs, guest satisfaction, and hospitality practices.