Guest Experience Host & Seating Specialist

Big Cedar Lodge; Ridgedale (MO); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops at Big Cedar Lodge in Ridgedale, MO is seeking a Host-Cashier to warmly welcome guests and efficiently manage seating. You will greet guests, coordinate reservations, and work with servers to ensure smooth service flow from the host stand.

The role requires strong communication, a friendly demeanor, and the ability to multitask in a fast-paced setting while maintaining professionalism. Join our team at Big Cedar Lodge for a guest-focused experience.

Qualifications

• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment while maintaining professionalism.
• Multitasking & organization to manage reservations, waitlists and seating flow.
• Problem-solving to handle guest concerns, special requests, and unexpected issues with ease.

Responsibilities

• Greet guests and create a welcoming atmosphere.
• Manage waitlists/reservations and seating assignments.
• Provide menus and inform guests.
• Communicate with servers and management about table availability and guest needs.
• Maintain cleanliness of the host stand and entrance area.
• Perform all other duties as assigned.

Skills

Strong communication

Multitasking

Interpersonal skills

Customer service

Education

High School Diploma or Equivalent

Job description

Bass Pro Shops at Big Cedar Lodge in Ridgedale, MO is seeking a Host-Cashier to warmly welcome guests and efficiently manage seating. You will greet guests, coordinate reservations, and work with servers to ensure smooth service flow from the host stand.

The role requires strong communication, a friendly demeanor, and the ability to multitask in a fast-paced setting while maintaining professionalism. Join our team at Big Cedar Lodge for a guest-focused experience.