Guest Experience Host — Warm Welcome & Seamless Seating

Eatal; New York (NY); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Free family meal daily

Discounts at Eataly

Classes on products and ItalianCuisine

Job summary

Eataly is looking for a friendly and proactive Host to greet guests, manage seating, and maintain the dining room flow. You will be the first and last point of contact, guiding guests to tables and coordinating with servers to keep service smooth.

Responsibilities include managing waitlists, handling reservations where offered, and assisting with seating assignments to balance guest flow across stations. A positive, guest‑centric attitude is essential.

Qualifications

• Experience in a high-volume restaurant is preferred.
• Basic computer skills required.
• High school diploma or equivalent preferred.

Responsibilities

• Greet and seat guests and manage seating flow during service.
• Maintain an accurate waitlist and seating chart.
• Take reservations where available.
• Assist servers and bus persons as needed to ensure service efficiency.

Skills

Basic computer skills

Education

High school diploma or equivalent

Job description

Eataly is looking for a friendly and proactive Host to greet guests, manage seating, and maintain the dining room flow. You will be the first and last point of contact, guiding guests to tables and coordinating with servers to keep service smooth.

Responsibilities include managing waitlists, handling reservations where offered, and assisting with seating assignments to balance guest flow across stations. A positive, guest‑centric attitude is essential.