Guest Experience Host - Flexible Schedule & Benefits

Eataly North America; Santa Clara (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid Time Off

Paid Parental Leave

401K with match

Employee discounts at Eataly

Referral bonus program

Job summary

Eataly North America is seeking an attentive Host to welcome guests, manage seating, and maintain restaurant flow during service. The role involves greeting guests, presenting menus, and coordinating with servers to ensure a smooth dining experience.

You will handle waitlists, reservations where applicable, and assist during peak times, contributing to a friendly, efficient service environment. Availability for evenings and weekends is preferred as a key requirement.

Qualifications

• 1+ year of experience in a high-volume restaurant.
• Basic computer skills.
• Excellent communication skills.
• High school diploma or equivalent preferred.

Responsibilities

• Greet guests and seat them, managing the flow of the dining room.
• Maintain an accurate waitlist and seating chart using a computerized system.
• Take and manage reservations where applicable.
• Balance guest flow among service stations and communicate needs to managers.
• Inform guests when tables are ready, escort to table, and present menus.
• Assist servers and bus staff as needed to maintain service efficiency.

Skills

Experience in high-volume restaurant

Basic computer skills

Excellent communication skills

Education

High school diploma or equivalent

Job description

Eataly North America is seeking an attentive Host to welcome guests, manage seating, and maintain restaurant flow during service. The role involves greeting guests, presenting menus, and coordinating with servers to ensure a smooth dining experience.

You will handle waitlists, reservations where applicable, and assist during peak times, contributing to a friendly, efficient service environment. Availability for evenings and weekends is preferred as a key requirement.