Guest Experience Host - Warm Welcome, Seamless Seating

The Indigo Road Hospitality Group

Charlottesville (VA)

On-site

USD 17,000 - 25,000

Full time

2 days ago
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Benefits offered by this job

Competitive salary
Benefits package

Job summary

The Indigo Road Hospitality Group in Charlottesville, VA, is seeking a Host to warmly greet guests, manage seating, and coordinate with the kitchen and front-of-house team.

You will take reservations in OpenTable, maintain seating flow, and ensure guests receive timely service. A minimum of one year of host experience, excellent communication, flexibility to work days/nights/weekends, and the ability to stand/walk throughout shifts are required. Competitive salary and benefits offered.

Qualifications

  • At least one year of restaurant host experience required.
  • Ability to communicate effectively with managers, employees, and all guests.
  • A flexible schedule to work days, nights, weekends and holidays.
  • Constant standing/walking with occasional stooping, kneeling, pushing, pulling, or lifting.

Responsibilities

  • Take reservations using the online reservations system in OpenTable.
  • Warmly and graciously greet all guests upon arrival and thank guests as they leave.
  • When seating is limited, provide guests with estimated waiting time, notify party when table becomes available and accommodate special seating requests for all when possible.
  • Act as a liaison between the kitchen and dining room, and relay messages to support staff and managers as needed.

Skills

Guest-facing service
Communication
Teamwork
Flexible schedule

Tools

OpenTable

Job description

The Indigo Road Hospitality Group in Charlottesville, VA, is seeking a Host to warmly greet guests, manage seating, and coordinate with the kitchen and front-of-house team.

You will take reservations in OpenTable, maintain seating flow, and ensure guests receive timely service. A minimum of one year of host experience, excellent communication, flexibility to work days/nights/weekends, and the ability to stand/walk throughout shifts are required. Competitive salary and benefits offered.

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