Guest Experience Host: Warm Seating & Service

Le Méridien Houston Downtown; Houston (TX); On-site; USD 29,000 - 38,000; Full time

Job summary

Le Méridien Houston Downtown is seeking a Host to greet and escort guests to restaurant tables while upholding guest service and sustainability standards. The role includes managing seating, logging communications between shifts, and ensuring dining room readiness.

You will follow EarthView sustainability guidelines, support reservations, and assist with service as needed. The position requires standing, walking, and physical activity typical of hospitality roles.

Qualifications

• High school diploma or equivalent.
• Previous customer service experience preferred.

Responsibilities

• Meet and greet guests as they arrive, offer choice of seating, escort to the dining table and present menu.
• Read, maintain and make daily entries in the log book to coordinate communication between shifts and management.
• Maintain proper set-up of the dining room.
• Assist as needed or requested with service.
• Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Skills

Customer service

Hospitality

Education

High school diploma

Job description

Le Méridien Houston Downtown is seeking a Host to greet and escort guests to restaurant tables while upholding guest service and sustainability standards. The role includes managing seating, logging communications between shifts, and ensuring dining room readiness.

You will follow EarthView sustainability guidelines, support reservations, and assist with service as needed. The position requires standing, walking, and physical activity typical of hospitality roles.