Guest Experience Host: Seating & Service Champion

Toca Madera Houston TX; Houston (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

Toca Madera Houston TX is seeking a dedicated Host to be the first impression for guests, providing exceptional customer experiences. Responsibilities include coordinating seating, managing reservations, and ensuring cleanliness in the host area.

The ideal candidate will have strong multitasking abilities, customer service experience, and be able to work nights and weekends. This role requires a professional appearance and the ability to stand for extended periods.

Qualifications

• Strong multitasking abilities required.
• Diligent work ethic is essential.
• Professional appearance must be maintained.
• Experience in customer service roles preferred.
• Ability to work nights, weekends, and holidays needed.
• Physical stamina to stand for shifts required.

Responsibilities

• Provide exceptional customer service to every guest.
• Coordinate seating and manage dining room flow.
• Answer guest inquiries regarding reservations.
• Ensure a safe and clean work environment.
• Build rapport with guests to encourage repeat visits.

Skills

Customer service

Multitasking

Communication

Organization

Job description

Toca Madera Houston TX is seeking a dedicated Host to be the first impression for guests, providing exceptional customer experiences. Responsibilities include coordinating seating, managing reservations, and ensuring cleanliness in the host area.

The ideal candidate will have strong multitasking abilities, customer service experience, and be able to work nights and weekends. This role requires a professional appearance and the ability to stand for extended periods.