Guest Experience Host – Dining & Sustainability

Washington Marriott Capitol Hill; Washington (District of Columbia); On-site; USD 32,000 - 42,000; Full time

Job summary

Washington Marriott Capitol Hill is seeking a Host to greet guests and escort them to restaurant seating while presenting menus. The role emphasizes creating a warm, efficient dining experience and coordinating with the team.

The position requires maintaining dining room readiness, logging reservations, and supporting service staff. It also reinforces sustainability practices under HHM's EarthView program and adherence to safety standards.

Qualifications

• High school diploma or equivalent.
• Previous customer service experience preferred.

Responsibilities

• Meet and greet guests as they arrive, offer choice of seating, escort to the dining table and present menu.
• Read, maintain and make daily entries in the log book to coordinate communication between shifts and management.
• Maintain proper set-up of the dining room.
• Assist as needed or requested with service.
• Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
• Follow sustainability guidelines and practices related to HHM's EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Washington Marriott Capitol Hill is seeking a Host to greet guests and escort them to restaurant seating while presenting menus. The role emphasizes creating a warm, efficient dining experience and coordinating with the team.

The position requires maintaining dining room readiness, logging reservations, and supporting service staff. It also reinforces sustainability practices under HHM's EarthView program and adherence to safety standards.