Guest Experience Host — Warm Front-of-House

Bar-Sardine; University Park (TX); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Flexible schedule

Career development

Family meals

Dining discounts

Holiday closures

Collaborative culture

Job summary

Bar Sardine, a Vandelay Hospitality Group concept in University Park, TX, is seeking a Host to greet guests, manage seating, and support smooth front-of-house operations. You’ll be the first and last impression, ensuring warm welcomes, efficient seating, and accurate reservation flow.

Ideal candidates bring a genuine hospitality passion, sharp attention to detail, excellent communication, and reliability. Training will cover service standards, guest experience, and knowledge of our menu and

Qualifications

• Must be at least 18 years old.
• Warm, positive attitude with responsibility and ownership of the role.
• Excellent attention to detail and clear, professional communication skills.
• Team-oriented mindset with consistent punctuality and reliability.
• Willingness to complete and pass training quizzes on service standards, guest experience, and job knowledge.
• Genuine passion for creating memorable moments of hospitality for our guests.
• Eagerness to learn, grow, and develop within the position and restaurant.
• Certification for food handling as required by state and local regulations.

Responsibilities

• Provide concierge-level hospitality, ensuring every guest feels welcome, comfortable, and well cared for from arrival through departure.
• Build genuine relationships with guests, engaging on a name-to-name basis and fostering a warm, familiar atmosphere.
• Strategize seating and dining room flow by reviewing RESY reservation books, guest profiles, photos, and special requests prior to each service.
• Maintain the RESY database with detailed notes during and after service, and manage adjustments for private bookings, events, and reservation changes.
• Seat guests efficiently and thoughtfully, balancing guest experience with table availability, pacing, and service needs.
• Demonstrate strong knowledge of menu items, table layouts, and seat numbers to support accurate communication and seamless service.
• Answer phone calls with professionalism and warmth, ensuring all callers feel supported and well-informed.
• Communicate clearly with servers, managers, and fellow hosts to coordinate seating plans and maintain smooth front-of-house operations.
• Assist with guest inquiries, special accommodations, and unique requests, always delivering service that exceeds expectations.
• Execute opening, mid-shift, closing, and side-work procedures to ensure the host stand and entry area remain organized, polished, and fully prepared for service.

Skills

Customer service

Communication skills

Teamwork

Punctuality

Training willingness

Hospitality mindset

Job description

Bar Sardine, a Vandelay Hospitality Group concept in University Park, TX, is seeking a Host to greet guests, manage seating, and support smooth front-of-house operations. You’ll be the first and last impression, ensuring warm welcomes, efficient seating, and accurate reservation flow.

Ideal candidates bring a genuine hospitality passion, sharp attention to detail, excellent communication, and reliability. Training will cover service standards, guest experience, and knowledge of our menu and