Guest Experience Host - Upscale Pub, Flexible Shifts

Austin Grill LLC; Reston (VA); On-site; USD 30,000 - 42,000; Full time

Job summary

Makers Union in Reston, VA is seeking a friendly Host to greet guests, seat guests, and manage reservations, ensuring a warm, welcoming dining experience. You will collaborate with servers to coordinate seating and guest flow and provide accurate wait times.

The ideal candidate has experience in high-volume, upscale casual dining, can stand for long periods, and communicate clearly in a fast-paced environment.

Qualifications

• Experience in upscale casual dining or equivalent service setting.
• Ability to stand and walk for extended periods.
• Clear verbal communication and guest interaction skills.

Responsibilities

• Greet guests and seat them to ensure a positive first impression.
• Manage reservations and seating to optimize table turnover.
• Provide wait times and assist guests with questions.
• Collaborate with servers and staff to coordinate guest flow.
• Handle guest inquiries with professionalism and courtesy.
• Maintain cleanliness at the host station and manage menus.

Skills

Guest service

High-volume dining

Verbal communication

Flexibility

Tools

Reservation systems

Job description

Makers Union in Reston, VA is seeking a friendly Host to greet guests, seat guests, and manage reservations, ensuring a warm, welcoming dining experience. You will collaborate with servers to coordinate seating and guest flow and provide accurate wait times.

The ideal candidate has experience in high-volume, upscale casual dining, can stand for long periods, and communicate clearly in a fast-paced environment.