Host - Makers Union (Arlington)

Austin Grill LLC; Arlington (VA); On-site; USD 25,000 - 35,000; Part time

Job summary

Austin Grill LLC in Arlington, Virginia is seeking a Host to create a warm and inviting atmosphere for guests. This role includes greeting and seating guests, managing reservations, and ensuring an enjoyable dining experience.

The ideal candidate has experience in high-volume dining, can work flexible shifts, and possesses excellent communication skills. Join a lively pub environment where you can make a significant impact on guest satisfaction.

Qualifications

• Experience in high volume, upscale casual dining or equivalent service environment preferred.
• Able to work flexible shifts including weekends and some holidays.
• Clear verbal communication skills and ability to interact with guests in a busy environment.

Responsibilities

• Greet guests warmly ensuring a positive first impression.
• Manage reservations and optimize table turnover.
• Handle guest inquiries and complaints with professionalism.

Skills

Customer service skills

Multitasking

Communication skills

Job description

Overview

Be the face of Makers Union as a Host and create a warm and inviting atmosphere for our guests. As a Host, you will be responsible for greeting and seating guests, managing reservations, and ensuring a smooth and enjoyable dining experience. Join our team and be part of a lively and inclusive pub environment where you play a key role in making our guests feel welcome.

Responsibilities

• Greet guests with a warm and friendly demeanor, ensuring a positive first impression
• Manage reservations and seating arrangements to optimize table turnover and guest satisfaction
• Provide accurate wait times and assist guests with any questions or requests
• Maintain cleanliness and organization at the host station, including managing menus and promotional materials
• Collaborate with servers and other team members to coordinate seating and manage guest flow
• Handle guest inquiries, concerns, and complaints with professionalism and efficiency

Qualifications

• Experience in high volume, upscale causal dining or an equivalent service environment preferred.
• Able to work flexible shifts and schedules, inclusive of weekends, and some holidays.
• Ability to stand and walk for extended periods (up to 6-8 hours).
• Lift and carry up to 20 lbs (e.g., menus, high chairs, booster seats).
• Reach, bend, and stoop occasionally.
• Use hands and arms to operate reservation systems and phones.
• Clear verbal communication skills and ability to interact with guests in a busy environment.
• Ability to remain calm and composed while multitasking in a fast-pace setting.

We are an equal opportunity employer and value diversity. All employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.