Guest Experience Host - Upscale Dining & Games

Pinstripes; Beachwood (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive hourly rate

Flexible working hours

Growth opportunities

Team member discounts

Job summary

Pinstripes in Beachwood, OH is seeking an energetic Host to welcome guests, manage reservations, and seat guests to create a memorable dining and entertainment experience.

You'll work with a friendly team in our upscale venue offering Bistro, Bowling, and Bocce, and you must be able to stand up to 6 hours while delivering outstanding service.

No prior restaurant experience is required; training will set you up for success, and growth opportunities are available.

Qualifications

• Experience in customer service is a plus but not required.
• Ability to stand for up to 6 hours and maintain a neat appearance.
• Must be 18 years or older.
• Excellent communication and guest interaction skills.

Responsibilities

• Provide memorable guest service and assist guests with reservations over the phone and in person.
• Seat guests and ensure smooth flow of the dining room.
• Answer questions about Pinstripes and the guest experience; work with the team to operate efficiently.
• Process payments and maintain a clean, organized workspace.
• Provide personalized service and recommendations to guests and collaborate with team members.

Skills

Guest service

Reservations handling

Teamwork

Communication

Tools

POS system

Job description

Pinstripes in Beachwood, OH is seeking an energetic Host to welcome guests, manage reservations, and seat guests to create a memorable dining and entertainment experience.

You'll work with a friendly team in our upscale venue offering Bistro, Bowling, and Bocce, and you must be able to stand up to 6 hours while delivering outstanding service.

No prior restaurant experience is required; training will set you up for success, and growth opportunities are available.