Guest Experience Host - Sports & Social

ENT1009ECIL; Washington (District of Columbia); On-site; USD 23,000 - 26,000; Part time

Job summary

ENT1009ECIL is seeking a friendly Host to welcome guests, answer phones, take reservations, and coordinate seating to deliver fast, courteous service.

You should speak fluent English, have at least one year of customer service or hosting experience, and be able to read seating charts. Nights, weekends, or holidays may be required.

This on-site role is based in Washington, DC and involves daily guest interaction, coordination with management, and accurate reservation handling.

Qualifications

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
• Must be able to read, review and understand seating charts.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

Responsibilities

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 50 pounds.
• Handling objects (including food and utensils), products, speaking over and operating phones.
• Standing, bending, stooping, and kneeling.
• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.

Job description

ENT1009ECIL is seeking a friendly Host to welcome guests, answer phones, take reservations, and coordinate seating to deliver fast, courteous service.

You should speak fluent English, have at least one year of customer service or hosting experience, and be able to read seating charts. Nights, weekends, or holidays may be required.

This on-site role is based in Washington, DC and involves daily guest interaction, coordination with management, and accurate reservation handling.