Guest Experience Host: Seating, Reservations & POS Pro

Parker Palm Springs; Palm Springs (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

Norma's Host in Palm Springs, CA, is seeking a friendly and reliable professional to support our front-of-house team. You will greet guests, manage seating flow, and assist with reservations using POS and OpenTable.

In this full-time role, you will be expected to maintain a welcoming atmosphere, coordinate seating with servers, and ensure accurate reservation entries for smooth service.

Qualifications

• Prior experience as a restaurant host is preferred.
• Ability to greet guests and manage seating flow.
• Proficient with POS systems and reservation software.

Responsibilities

• Greet guests at the restaurant door.
• Determine if guests are hotel guests or walk-ins before seating.
• Operate POS system and OpenTable.
• Enter reservation information accurately.
• Inform the server of the seating status.
• Assist with cleaning, restocking, setup or breakdown.
• Act as the manager's eyes when absent (check ambiance).
• Perform other duties as needed.

Skills

Guest greeting

POS system

OpenTable

Reservation entry

Customer communication

Teamwork

Job description

Norma's Host in Palm Springs, CA, is seeking a friendly and reliable professional to support our front-of-house team. You will greet guests, manage seating flow, and assist with reservations using POS and OpenTable.

In this full-time role, you will be expected to maintain a welcoming atmosphere, coordinate seating with servers, and ensure accurate reservation entries for smooth service.