Guest Experience Host & Seating Concierge

Ruffino's Restaurant; Baton Rouge (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

Ruffino's Restaurant in Baton Rouge seeks a dedicated host to warmly greet guests and manage seating with grace. You will set the tone for a memorable dining experience by opening doors, managing reservations, and coordinating guest flow across stations.

You will also relay messages to servers and assist with bussing as needed. The role emphasizes clear communication and a positive first impression, with responsibilities including seating guests, providing menus, and thanking guests as they

Qualifications

• Must be able to stand for up to 5 hours.
• Ability to communicate clearly with guests in the predominant language.

Responsibilities

• Warmly and graciously greet guests upon arrival.
• Set the stage for a remarkable experience with a positive first impression.
• Open the front door for guests when possible.
• Master our reservation program.
• Record guest name, party size and description when immediate seating is limited.
• Find guests when tables become available.
• Provide guests with estimated waiting time.
• Accommodate special seating requests when possible.
• Seat guests based on preferences and balance flow across stations.
• Offer menus and introduce servers when seating guests.
• Relay messages to servers and backwaits as needed.
• Be a team player and help with bussing tables as necessary.
• Take and place to go orders.
• Thank guests and invite them to return.

Skills

Standing for long periods

Clear communication

Job description

Ruffino's Restaurant in Baton Rouge seeks a dedicated host to warmly greet guests and manage seating with grace. You will set the tone for a memorable dining experience by opening doors, managing reservations, and coordinating guest flow across stations.

You will also relay messages to servers and assist with bussing as needed. The role emphasizes clear communication and a positive first impression, with responsibilities including seating guests, providing menus, and thanking guests as they