Guest Experience Host — Seating & Front Desk

Paycom; Baton Rouge (LA); On-site; USD 26,000 - 36,000; Full time

Job summary

Paycom is seeking a guest services associate in Baton Rouge, LA to warmly greet guests, seat them, and relay special instructions to servers. You will manage the wait-list and ensure smooth seating while keeping accurate information at the front desk.

Responsibilities include answering phones, maintaining knowledge of tables and menus, and assisting with training new staff to uphold restaurant standards.

Qualifications

• Regular on-site attendance required.
• Ability to effectively communicate with managers, staff and customers to each's understanding.
• Ability to provide legible communication.
• Ability to compute mathematical calculations including addition, subtraction, multiplication, division and percentages.
• Ability to handle money and make accurate change.
• Flexible and Adaptable with strong stress management skills.
• Ability to work in a team environment.

Responsibilities

• Greet guests with a warm smile and friendly demeanor and thank all guests for dining with us before they depart.
• Maintain organized wait-list and seat guests from bar or waiting areas.
• Communicate any special instructions regarding the party to servers and manager on duty.
• Answer phones within 3 rings using correct salutations and telephone etiquette.
• Maintain knowledge of table/seat/station numbers, room capacity, hours of operation and proper table setup.
• Assist in training new employees according to restaurant standards.

Skills

On-site attendance

Communication

Math skills

Cash handling

Teamwork

Stress management

Education

High school diploma

Some college

CPR certification

Tools

Computer knowledge

Job description

Paycom is seeking a guest services associate in Baton Rouge, LA to warmly greet guests, seat them, and relay special instructions to servers. You will manage the wait-list and ensure smooth seating while keeping accurate information at the front desk.

Responsibilities include answering phones, maintaining knowledge of tables and menus, and assisting with training new staff to uphold restaurant standards.