Guest Experience Host (Seasonal, NYC Café)

Mattel; New York (NY); On-site; USD 25,000 - 26,000; Part time

Job summary

American Girl New York City is seeking a dynamic Seasonal Part Time Under Host to join the Cafe/Restaurant team. You will greet guests, seat groups, manage reservations, and work with the restaurant team to deliver an outstanding dining experience in a high-energy setting.

The role requires flexibility to work nights, weekends, and holidays, with open availability on Fridays, Saturdays, and Sundays preferred.

Qualifications

• Experience in customer-facing roles such as restaurant host, hotel concierge, or equivalent preferred.
• Proficiency with reservation systems and basic office software is preferred.
• Ability to work a flexible schedule including nights, weekends and holidays.

Responsibilities

• Greet guests promptly and seat them by managing waitlists and reservations.
• Work with the restaurant team to ensure smooth dining experiences.
• Create a pleasant dining ambience through lighting, music and table setup.
• Communicate dining room details and special requests to staff.
• Share information on store and restaurant events with guests.
• Assist staff and participate in training opportunities as needed.

Skills

Customer service

Hospitality

Team work

Flexible schedule

Tools

Zomato reservation system

InfoGenesis POS

Microsoft Word

Excel

Outlook

Job description

American Girl New York City is seeking a dynamic Seasonal Part Time Under Host to join the Cafe/Restaurant team. You will greet guests, seat groups, manage reservations, and work with the restaurant team to deliver an outstanding dining experience in a high-energy setting.

The role requires flexibility to work nights, weekends, and holidays, with open availability on Fridays, Saturdays, and Sundays preferred.