Guest Experience Host: Restaurant Seating & Greeting

Sonesta Hotels International Corporation; Cambridge (MA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Health Savings Account

401(k) Retirement Plan

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Company-Paid Short-Term & Long-Term DI

Hospital Indemnity & Critical Illness

Educational Assistance

Employee Discounts

Job summary

Sonesta International Hotels is hiring a friendly Host/Hostess to warmly greet guests, escort them to tables, present menus, and maintain a welcoming dining area.

You'll handle reservations, keep the reservation book, monitor guest needs, and support the service team to ensure stylish, timely service across shift hours. Competitive pay and a benefits package accompany our commitment to your growth.

Qualifications

• Excellent guest service skills and a welcoming demeanor.
• Ability to greet guests and guide them to seating locations.
• Strong communication with guests and team members.
• Flexibility to work in a fast-paced restaurant environment.

Responsibilities

• Greet and acknowledge all arriving guests and escort to tables.
• Answer restaurant telephone courteously and manage reservations.
• Maintain reservation records and update guest information.
• Support in preparing the restaurant for service and maintain cleanliness.
• Monitor guest needs and assist in various service steps.

Skills

Guest services

Reservations

Communication

Hospitality

Tools

Reservation software

Job description

Sonesta International Hotels is hiring a friendly Host/Hostess to warmly greet guests, escort them to tables, present menus, and maintain a welcoming dining area.

You'll handle reservations, keep the reservation book, monitor guest needs, and support the service team to ensure stylish, timely service across shift hours. Competitive pay and a benefits package accompany our commitment to your growth.