Guest Experience Host — Dining & Seating

Sonesta International Hotels; Minneapolis (MN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Paid Vacation and Sick Days

Holidays and Personal Days (Floaters)

401(k) Retirement Plan

Job summary

Sonesta International Hotels in Minneapolis is seeking a friendly Host/Hostess to greet guests, escort to tables, and help prepare the restaurant for service. You will maintain knowledge of menu items and restaurant policies, ensure cleanliness, and support team with seating, wine lists, and station assignments.

This role requires good communication, basic math for cash handling, and flexibility to work nights, weekends and holidays.

Qualifications

• Basic reading, writing and math skills.
• Prior customer service and/or cash handling experience in hospitality preferred.
• Alcohol awareness certification and/or food service permit may be required.
• Ability to stand, lift up to 50 pounds, and work nights, weekends, or holidays.

Responsibilities

• Maintain complete knowledge of all menu items, specials, and restaurant items.
• Know liquor regulations and prohibit service to minors or intoxicated persons.
• Maintain knowledge of table numbers, set-ups, capacity, hours, price range and dress code.
• Set up host station with supplies and maintain cleanliness.
• Inspect restaurant environment and ensure standards; rectify deficiencies.
• Inspect menus and wine lists; update as changes occur.
• Place newspapers in designated areas for breakfast.
• Prepare station chart and assign stations to staff.

Skills

Reading skills

Writing skills

Math skills

Job description

Sonesta International Hotels in Minneapolis is seeking a friendly Host/Hostess to greet guests, escort to tables, and help prepare the restaurant for service. You will maintain knowledge of menu items and restaurant policies, ensure cleanliness, and support team with seating, wine lists, and station assignments.

This role requires good communication, basic math for cash handling, and flexibility to work nights, weekends and holidays.