Guest Welcome & Seating Host – Hotel Front

Sonesta International Hotels; Cambridge (MA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Vacation & Sick Time

Paid Parental Leave

Life Insurance

Short-Term & Long-Term Disability

Hotel Discounts

Job summary

Sonesta International Hotels in Cambridge, MA is seeking a guest-focused host/hostess to greet guests, seat tables, and assist with reservations. You will maintain a welcoming dining room, answer calls, and support the front-of-house team to ensure smooth service.

Responsibilities include coordinating seating, communicating with team members, and delivering accurate information about hours, menus, and specials.

Qualifications

• Experience in hospitality or customer service.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet and acknowledge all arriving guests and assist in seating.
• Answer restaurant telephone courteously and follow standards.
• Take and manage reservations and cancellations.
• Maintain positive guest relations and ensure service standards.
• Escort guests to tables, present menus, and assist with seating.
• Maintain knowledge of menu items, daily activities, and hours of operation.

Skills

Guest service

Communication

Reservations handling

Teamwork

Job description

Sonesta International Hotels in Cambridge, MA is seeking a guest-focused host/hostess to greet guests, seat tables, and assist with reservations. You will maintain a welcoming dining room, answer calls, and support the front-of-house team to ensure smooth service.

Responsibilities include coordinating seating, communicating with team members, and delivering accurate information about hours, menus, and specials.