Guest Experience Host - Resort Front Desk

Westgate Resorts; Branson (MO); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health Benefits

Paid Time Off

401(k) with match

Daily Pay

Tuition Assistance

Flexible Spending Accounts

Military Leave

Job summary

Westgate Branson Woods Resort in Branson, MO, seeks friendly guest services associates to welcome families, assist with check-in, and share knowledge of local attractions. You will greet guests in the lobby, provide accurate information, and maintain professional demeanor.

Join a team recognized for excellence across 60+ resorts, with comprehensive benefits, time off, tuition assistance, and career growth opportunities.

Qualifications

• Must establish rapport with guests and project an outgoing, welcoming personality.

Responsibilities

• Welcome families and greet guests in the lobby and provide friendly, consistent customer service.
• Provide informative and friendly assistance with the check-in process.
• Always maintain a professional and approachable demeanor and anticipate guest needs proactively.
• Offer expert knowledge about our resort amenities and local attractions.
• Enter tour guest information into the computer accurately and quickly.
• Coordinate with sales representatives to ensure they pick up their assigned tours.
• Assist sales departments when needed.
• Other duties as assigned.

Job description

Westgate Branson Woods Resort in Branson, MO, seeks friendly guest services associates to welcome families, assist with check-in, and share knowledge of local attractions. You will greet guests in the lobby, provide accurate information, and maintain professional demeanor.

Join a team recognized for excellence across 60+ resorts, with comprehensive benefits, time off, tuition assistance, and career growth opportunities.