Guest Experience Host: Reservations & Seating

Trailborn Hotels & Resorts; Wrightsville Beach (NC); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Full Time

Part Time

Seasonal

Medical

Dental

Vision

Paid Time Off

401(k)

Sick Time

Employee Dining Discounts

Employee Marketplace Discounts

Job summary

Trailborn Hotels & Resorts in Wrightsville Beach, NC seeks a Guest Host to be the first point of contact for our dining venues. You will greet guests, manage reservations and seating, coordinate with service staff, and help create a welcoming, efficient dining experience.

This seasonal, part-time role offers flexible scheduling, a pay rate of $14.00 per hour, and benefits including health, dental, vision, PTO, and employee discounts.

Qualifications

• Previous customer service or hospitality experience preferred.
• Experience handling reservations or seating systems is a plus.

Responsibilities

• Be the first point of contact for the restaurant (in person and on the telephone).
• Manage the table management/reservations system(s) to optimize experience and revenue.
• Review external marketing materials for accuracy (menus, hours, contact info).
• Review guest feedback and summarize for staff and management daily.
• Communicate reservation details to service staff, kitchen, and managers.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Basic math

Customer service

Job description

Trailborn Hotels & Resorts in Wrightsville Beach, NC seeks a Guest Host to be the first point of contact for our dining venues. You will greet guests, manage reservations and seating, coordinate with service staff, and help create a welcoming, efficient dining experience.

This seasonal, part-time role offers flexible scheduling, a pay rate of $14.00 per hour, and benefits including health, dental, vision, PTO, and employee discounts.