Guest Experience Host - Flexible Hours, Dining Discounts

Trailborn Hotels & Resorts; Jackson (AL); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical (with company contribution)

Dental (with company contribution)

Vision (with company contribution)

Paid Time Off

401(k) (with company match)

Sick Time

Employee Dining Discounts

Employee Marketplace Discounts

Job summary

Trailborn Hotels & Resorts seeks a friendly Host to warmly welcome guests, manage the reservations and seating, and coordinate with service staff to ensure a smooth dining sequence. You will also review menus and assist with guest experience.

The role requires flexible scheduling, including evenings, weekends, and holidays, and emphasizes professionalism, punctuality, and a welcoming environment for guests.

Qualifications

• Previous customer service or hospitality experience preferred, but not required.
• Experience handling reservations or guest seating systems is a plus.

Responsibilities

• Take pride in being the first point of contact for the restaurant, in person and on the telephone.
• Manage the table management / reservations system to optimize guest experience and revenue.
• Review external marketing materials to ensure menus, hours, and contact info are accurate.
• Summarize guest feedback for staff and management daily.
• Communicate reservation details to service staff, kitchen, and managers.
• Control guest flow to maintain proper service levels.
• Perform other duties as assigned.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Basic math

Tools

Reservations system experience

Job description

Trailborn Hotels & Resorts seeks a friendly Host to warmly welcome guests, manage the reservations and seating, and coordinate with service staff to ensure a smooth dining sequence. You will also review menus and assist with guest experience.

The role requires flexible scheduling, including evenings, weekends, and holidays, and emphasizes professionalism, punctuality, and a welcoming environment for guests.