Guest Experience Host — Reservations & Seating

Murieta Matters LLC; Rancho Murieta (CA); On-site; USD 19,000 - 25,000; Full time

Job summary

Murieta Matters LLC in Rancho Murrieta, CA, seeks a friendly Host to warmly welcome guests and efficiently manage seating and reservations. You will coordinate with servers and kitchen staff to ensure smooth service flow and guest satisfaction.

The role requires excellent communication and organizational skills, the ability to stand for extended periods, and familiarity with reservation systems. A welcoming, professional demeanor is essential to create a positive guest experience.

Qualifications

• High school diploma or equivalent.
• Experience in customer service or hospitality.
• Basic computer skills, including familiarity with reservation systems.
• Ability to stand for extended periods and manage seating tasks.
• Strong interpersonal and communication skills.

Responsibilities

• Greet and welcome guests promptly and courteously upon arrival.
• Manage reservations and waitlists using the establishment's booking system.
• Escort guests to tables and provide menus, ensuring comfort.
• Coordinate seating and service flow with servers and kitchen staff.
• Handle guest inquiries and resolve seating-related issues professionally.
• Maintain cleanliness and organization of the host station and entrance area.
• Assist with opening and closing duties as required.

Skills

Customer service

Communication

Hospitality

Bilingual ability

Education

High school diploma or equivalent

Tools

Reservation systems

Job description

Murieta Matters LLC in Rancho Murrieta, CA, seeks a friendly Host to warmly welcome guests and efficiently manage seating and reservations. You will coordinate with servers and kitchen staff to ensure smooth service flow and guest satisfaction.

The role requires excellent communication and organizational skills, the ability to stand for extended periods, and familiarity with reservation systems. A welcoming, professional demeanor is essential to create a positive guest experience.