Guest Experience Host - Reservations & Seating

Cafe Sevilla; San Diego (CA); On-site; USD 21,000 - 29,000; Full time

Job summary

Cafe Sevilla in San Diego, CA is seeking a Restaurant Host to greet guests, manage seating and reservations, and provide exceptional service at the front of house. The role emphasizes professional demeanor, accurate communication, and adherence to company policies and safety guidelines.

Responsibilities include using opening/closing checklists, handling large party seating, informing guests about promotions, and coordinating with management to ensure smooth dining experiences.

Qualifications

• High School Diploma or equivalent is required.
• Guest service experience in a fast-paced setting preferred.
• Knowledge of safety and sanitation basics is expected.

Responsibilities

• Greet guests and coordinate seating to ensure smooth flow.
• Handle reservations and manage wait times accurately.
• Provide excellent guest service and resolve concerns promptly.
• Maintain professional demeanor and assist with dining room operations.
• Communicate promotions and guide guests to service staff.
• Follow company policies, training and safety guidelines.

Skills

Customer service

Communication

Attention to detail

Time management

Professional demeanor

Education

High School Diploma or equivalent

Tools

Reservation system

Aloha POS

Timekeeping systems

Job description

Cafe Sevilla in San Diego, CA is seeking a Restaurant Host to greet guests, manage seating and reservations, and provide exceptional service at the front of house. The role emphasizes professional demeanor, accurate communication, and adherence to company policies and safety guidelines.

Responsibilities include using opening/closing checklists, handling large party seating, informing guests about promotions, and coordinating with management to ensure smooth dining experiences.