Guest Experience Host & Reservations Concierge
Whiskey Cake Kitchen & Bar
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Benefits offered by this job
Job summary
Whiskey Cake Kitchen & Bar in Katy, TX is seeking an engaging team member to enhance the guest experience. You will interact with guests, manage reservations, and keep the dining area running smoothly with a friendly and professional demeanor. Must be energetic, able to stand for long periods, and comfortable lifting up to 50 lbs.
OpenTable experience is a plus; English reading/writing is required. Medical benefits apply for eligible hourly workers; 401k after 1 year; growth opportunities
Qualifications
- Fun, energetic and guest-focused attitude.
- Prior restaurant experience is desired but not required.
- High School diploma or equivalent.
- Must read, write, and speak English.
- Stand for long periods and lift up to 50 lbs.
- OpenTable experience is a plus.
Responsibilities
- Interact with guests and coworkers in a professional, hospitable manner.
- Arrive on time for shifts and wear proper uniform.
- Accept and book reservations, offering alternatives when needed.
- Calculate, note, and quote accurate wait times; offer the bar for drinks if the wait is long.
- Keep floors, entryways clean and debris-free.
- Assist in bussing tables when needed during waits.
- Provide directions and assist guests needing help around the restaurant.
- Thank departing guests and welcome new ones.
- Be knowledgeable about restaurant information to address questions.
- Handle phone calls and route to proper department; inform managers on duty.
Skills
Education
Tools
Job description
Whiskey Cake Kitchen & Bar in Katy, TX is seeking an engaging team member to enhance the guest experience. You will interact with guests, manage reservations, and keep the dining area running smoothly with a friendly and professional demeanor. Must be energetic, able to stand for long periods, and comfortable lifting up to 50 lbs.
OpenTable experience is a plus; English reading/writing is required. Medical benefits apply for eligible hourly workers; 401k after 1 year; growth opportunities
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