Guest Experience Host: Reservations & Cocktail Service

Uchi Restaurants; Miami (FL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401k with employer match

Dining discounts

Job summary

Hai Hospitality is a multi-concept restaurant group based in Austin, Texas. Our Florida locations participate in E-Verify.

We are seeking Hosts to manage reservations and walk-ins, set guest expectations, and provide cocktail service for waiting guests, creating memorable experiences for every guest. Hosts earn an average of $22 per hour (base pay plus tips) and will enjoy medical/dental/vision, EAP, and a 401k with employer matching.

Qualifications

• Must be able to effectively communicate with guests and other employees.
• Detect and identify safety issues, and comply with safety guidelines and standards.
• Lift and carry trays, dishes, equipment, and goods up to 50 lbs.
• Stand and walk for extended periods.
• Work in a fast-paced, high-pressure environment.
• Maintain a professional and hygienic appearance.

Responsibilities

• Acquaint yourself with our menu and Japanese cuisine.
• Learn about beer, wine, and sake and provide excellent cocktail service while guests wait for their table.
• Maintain awareness of pace of dining room and communicate with team to ensure smooth transitions during table turns.
• Review, plan, and execute table placement and preference for reservations, communicating guest notes with managers and servers.
• Build trust with guests and keep them updated while they wait for their table.
• Support service by managing reservations and walk-ins and create memorable guest experiences.

Skills

Communication

Safety awareness

Physical stamina

Teamwork

Job description

Hai Hospitality is a multi-concept restaurant group based in Austin, Texas. Our Florida locations participate in E-Verify.

We are seeking Hosts to manage reservations and walk-ins, set guest expectations, and provide cocktail service for waiting guests, creating memorable experiences for every guest. Hosts earn an average of $22 per hour (base pay plus tips) and will enjoy medical/dental/vision, EAP, and a 401k with employer matching.