Guest Experience Host – Reservations & Bar Service

haihospitality; Dallas (TX); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Accident insurance

Employee assistance

401k matching

Growth opportunities

Dining discounts

Job summary

Hai Hospitality is seeking Hosts to support service by managing reservations and walk-ins, setting guest expectations, and providing cocktail service for waiting guests. Hosts at Uchi earn an average of $22 per hour (base pay plus tips).

You will acquaint guests with our menu, learn about beer, wine, and sake, and help manage table turns to create memorable experiences. The Hai Experience focuses on hospitality across Uchi, Uchiko, Uchiba, and Loro, with growth opportunities, dining discounts,

Qualifications

• Must be able to effectively communicate with guests and other employees.
• Detect and identify safety issues, and comply with safety guidelines and standards.
• Lift and carry trays, dishes, equipment, and goods up to 50 lbs, stock inventory, and perform restocking duties.
• Must have the ability to stand and walk for extended periods.
• Bend, stoop, and reach to access various areas and items.
• Ability to work in a fast-paced, high-pressure environment.
• Ability to work in a variety of temperatures, both hot and cold.
• Lift, push, or pull objects such as tables and chairs to reconfigure seating arrangements.
• Ability to use kitchen equipment safely and efficiently, such as ovens, grills, and knives.
• Maintain a neat and organized workspace, including proper storage of supplies and cleaning of surfaces.
• Move quickly and efficiently to respond to customer needs.
• Ability to work in close proximity to coworkers in a crowded kitchen or serving area.
• Tolerate exposure to potential allergens and food odors.
• Maintain a professional and hygienic appearance, including proper uniform and personal grooming.
• Understand directives and communicate effectively with Leadership and coworkers.
• Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions.

Responsibilities

• Acquaint yourself with our menu and Japanese cuisine.
• Learn about beer, wine, and sake through peer-led beverage training and provide excellent cocktail service while guests wait for their table.
• Maintain awareness of pace of dining room and communicate with team to ensure smooth transitions during table turns.
• Review, plan, and execute table placement and preference for reservations, communicating guest notes with managers and servers.
• Build trust with guests and keep them updated while they wait for their table.

Job description

Hai Hospitality is seeking Hosts to support service by managing reservations and walk-ins, setting guest expectations, and providing cocktail service for waiting guests. Hosts at Uchi earn an average of $22 per hour (base pay plus tips).

You will acquaint guests with our menu, learn about beer, wine, and sake, and help manage table turns to create memorable experiences. The Hai Experience focuses on hospitality across Uchi, Uchiko, Uchiba, and Loro, with growth opportunities, dining discounts,