Guest Experience Host: Reservations & Waiting Service

Uchi Restaurants, LLC; Austin (TX); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

Employer 401k with match

Dining discounts

Career growth - internal promotions

Job summary

Hai Hospitality, encompassing Uchi, Uchiko, Uchiba, and Loro concepts, is seeking hosts in Austin, TX. You will manage reservations and walk-ins, welcome guests, and support smooth seating while providing beverage service information to enhance the guest experience.

Join a growing restaurant group with internal growth opportunities, comprehensive benefits, and dining discounts. This is a role that thrives in a fast-paced environment and emphasizes hospitality and teamwork.

Qualifications

• Previous experience as a host/hostess or in guest-facing roles.
• Ability to communicate clearly with guests and team members.
• Comfort with high-volume, fast-paced service environments.
• Awareness of safety and sanitation guidelines.

Responsibilities

• Manage reservations and walk-ins to optimize seating.
• Provide cocktail service information while guests wait.
• Set expectations and deliver a memorable guest experience.
• Coordinate with servers and managers to pace table turns.
• Maintain a neat, welcoming host station and assist guests.

Skills

Guest service

Communication

Multitasking

Safety awareness

Team collaboration

Tools

POS system

Job description

Hai Hospitality, encompassing Uchi, Uchiko, Uchiba, and Loro concepts, is seeking hosts in Austin, TX. You will manage reservations and walk-ins, welcome guests, and support smooth seating while providing beverage service information to enhance the guest experience.

Join a growing restaurant group with internal growth opportunities, comprehensive benefits, and dining discounts. This is a role that thrives in a fast-paced environment and emphasizes hospitality and teamwork.