Guest Experience Host | Japanese Dining & Reservations

Hai Hospitality Group; Miami, Northern (FL, KY); Hybrid; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Dining discounts

Job summary

Hai Hospitality Group is seeking Hosts for Uchi Miami to support service by managing reservations and walk-ins, setting guest expectations, and providing cocktail service for waiting guests. Hosts help create memorable guest experiences while maintaining a smooth flow in a busy dining room.

Typical duties include learning the menu, serving beverages, and coordinating seating with managers and servers to ensure timely table turns. This role offers growth within a dynamic hospitality group.

Qualifications

• Must be able to effectively communicate with guests and other employees.
• Detect and identify safety issues and follow safety guidelines.
• Stand and walk for extended periods; lift and carry trays up to 50 lbs.
• Ability to work in a fast-paced, high-pressure environment.

Responsibilities

• Manage reservations and walk-ins; set guest expectations.
• Provide cocktail service for waiting guests and maintain guest experience.
• Coordinate with servers and managers for smooth table turns.
• Contribute to a memorable guest experience through proactive service.

Skills

Communication

Customer service

Safety awareness

Stamina

Fast-paced

Job description

Hai Hospitality Group is seeking Hosts for Uchi Miami to support service by managing reservations and walk-ins, setting guest expectations, and providing cocktail service for waiting guests. Hosts help create memorable guest experiences while maintaining a smooth flow in a busy dining room.

Typical duties include learning the menu, serving beverages, and coordinating seating with managers and servers to ensure timely table turns. This role offers growth within a dynamic hospitality group.