Guest Experience Host – Part-Time with Benefits

Stonebridge Hospitality Associates

Dallas (TX)

On-site

USD 20,000 - 29,000

Part time

3 days ago
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Benefits offered by this job

Medical
Dental
Vision
PTO
401(k) matching
Wellness support
Life and disability coverage
Savings accounts
Tuition aid
Travel and lodging perks

Job summary

Stonebridge Hospitality Associates in Dallas, TX seeks a Host/Hostess to warmly welcome guests, escort them to seats, present menus, and answer questions about the menu and specials.

Responsibilities include managing seating and reservations, assisting with opening/closing duties, coordinating with Food & Beverage staff, and keeping a clean, organized dining area. This part-time, non-exempt role pays $18.00 per hour.

Qualifications

  • Prior customer service experience, preferably in a restaurant or hospitality environment.
  • Ability to manage reservations and seating arrangements efficiently.
  • Strong communication and interpersonal skills to engage with guests professionally.
  • Knowledge of restaurant operations, menu offerings, and promotions.
  • Ability to perform basic arithmetic for tasks such as totaling costs and making change.
  • Strong organizational skills and attention to detail.
  • Ability to stand and walk for long periods.

Responsibilities

  • Greets guests and escorts them to their seats in a courteous manner.
  • Presents menus and answers guest questions regarding the food and service.
  • Manages seating arrangements based on restaurant activity and reservations.
  • Performs opening and closing duties, ensuring the restaurant is ready for service.
  • Assists food and beverage staff with side-work and setup as needed.
  • Maintains knowledge of operating hours, menu items, promotions, and specials to assist guests.
  • Responds to guest inquiries and ensures their needs are met efficiently.
  • Creates and manages reservations using the property reservation system.
  • Maintains seating charts and confirms reservations, including large parties and special requests.
  • Ensures a clean and organized work environment at all times.
  • May assist with the setup and cleaning of function rooms when necessary.
  • Attends department meetings and completes assigned projects.

Skills

Customer service
Reservations management
Communication
Menu knowledge
Arithmetic / cash handling
Organization
Mobility (standing/walking)

Job description

Stonebridge Hospitality Associates in Dallas, TX seeks a Host/Hostess to warmly welcome guests, escort them to seats, present menus, and answer questions about the menu and specials.

Responsibilities include managing seating and reservations, assisting with opening/closing duties, coordinating with Food & Beverage staff, and keeping a clean, organized dining area. This part-time, non-exempt role pays $18.00 per hour.

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