Guest Experience Host - Reservations & Seating

Stonebridge; Dallas (TX); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

401(k) matching

Wellness support

Life and disability coverage

Savings accounts

Tuition aid

Travel and lodging perks

Job summary

Stonebridge in Dallas, TX seeks a part-time Host/Hostess to warmly welcome guests and escort them to seats, manage reservations, and ensure a positive dining experience. The role supports F&B staff and maintains orderly seating arrangements during service hours.

The position requires strong customer service skills, familiarity with restaurant operations, and the ability to stand for extended periods. Evening and weekend shifts are common.

Qualifications

• Prior customer service experience, preferably in a restaurant or hospitality environment.
• Ability to manage reservations and seating arrangements efficiently.
• Strong communication and interpersonal skills to engage with guests professionally.
• Knowledge of restaurant operations, menu offerings, and promotions.
• Ability to perform basic arithmetic for tasks such as totaling costs and making change.
• Strong organizational skills and attention to detail.
• Ability to stand and walk for long periods.

Responsibilities

• Greets guests and escorts them to their seats in a courteous manner.
• Presents menus and answers guest questions regarding the food and service.
• Manages seating arrangements based on restaurant activity and reservations.
• Performs opening and closing duties, ensuring the restaurant is ready for service.
• Assists food and beverage staff with side-work and setup as needed.
• Maintains knowledge of operating hours, menu items, promotions, and specials to assist guests.
• Responds to guest inquiries and ensures their needs are met efficiently.
• Creates and manages reservations using the property reservation system.
• Maintains seating charts and confirms reservations, including large parties and special requests.
• Ensures a clean and organized work environment at all times.
• May assist with the setup and cleaning of function rooms when necessary.
• Attends department meetings and completes assigned projects.

Skills

Customer service

Reservation management

Communication

Restaurant operations

Arithmetic

Organizational skills

Stamina/standing

Job description

Stonebridge in Dallas, TX seeks a part-time Host/Hostess to warmly welcome guests and escort them to seats, manage reservations, and ensure a positive dining experience. The role supports F&B staff and maintains orderly seating arrangements during service hours.

The position requires strong customer service skills, familiarity with restaurant operations, and the ability to stand for extended periods. Evening and weekend shifts are common.