Guest Experience Host - Part Time

Merlin Entertainments; Auburn Hills (MI); On-site; USD 18,000 - 21,000; Part time

Benefits offered by this job

Fantastic Health Coverage

Generous Paid Time Off

Merlin Magic Pass

Recognition and Rewards

401(k) Savings Plan

Tuition Assistance

Growth and Development

Job summary

LEGOLAND Discovery Center Michigan is seeking a part-time Guest Experience Host to deliver warm guest service and help create magical moments for families. You’ll interact with guests, answer questions, and support operations to keep the experience fun and safe.

Ideal candidates are 6–12 months in attractions or customer service, with strong communication, a friendly attitude, and the ability to thrive in a fast-paced environment. On-site role in Auburn Hills, MI with flexible days and weekends.

Qualifications

• 6–12 months of experience in attractions, entertainment, or customer service.
• Excellent communication and listening skills.
• Positive, energetic personality and a love for helping guests.

Responsibilities

• Deliver amazing guest service by welcoming guests with a smile.
• Interact with families to create magical moments during their visit.
• Support attraction operations and help guests enjoy a safe experience.
• Be the face of the fun, answer questions, and provide directions.
• Help manage guest flow and keep lines moving smoothly.
• Maintain clean, organized, guest-ready spaces throughout the attraction.
• Assist with opening, closing, and daily operational tasks.

Skills

Customer service

Communication

Team player

Flexible

Job description

Guest Experience Host (Part-Time)

LEGOLAND Discovery Center Michigan

What You’ll Do

• Deliver Amazing Guest Service Welcome guests with a smile and help make every visit unforgettable.
• Create Magical Moments Interact with families and guests throughout the attraction to make their day extra special.
• Keep the Fun Going Support attraction operations and help guests enjoy a safe, exciting experience.
• Be the Face Of the Fun Answer questions, provide directions, and bring positive energy to every interaction.
• Help Manage Guest Flow Keep lines moving smoothly while ensuring a safe and enjoyable environment.
• Keep It Looking Awesome Help maintain clean, organized, and guest-ready spaces throughout the attraction.
• Support the Guest Experience Ensure public areas are stocked, welcoming, and ready for adventure.
• Help Operations Run Smoothly Assist with opening, closing, and other daily operational tasks.

You’re a Great Fit If You…

• Love working with people
• Bring positive energy everywhere you go
• Thrive in a fast-paced environment
• Enjoy being part of a team
• Love creating memorable experiences
• Are ready to have fun while you work!

Why You’ll Love It Here

• Work in an exciting LEGO environment
• Every day is different
• Amazing team culture
• Create smiles and lasting memories
• Be part of the fun behind the scenes and on the front lines

Pay Range

USD $13.73/Hr.

Qualifications & Experience

• 6–12 months of experience in attractions, entertainment, or customer service is a magical bonus !
• Fun, dynamic, and friendly personality that lights up the room.
• Great communication, listening, and people-boosting skills.
• Self-motivated and ready to shine—solo or with the team.
• Super flexible—able to work days, nights, weekends, holidays, and special events!

Benefits

• Fantastic Health Coverage: Enjoy comprehensive medical, dental, and vision benefits to keep you feeling your best.
• Generous Paid Time Off: Take the time you need to rest, recharge, and come back ready to create more unforgettable moments.
• Merlin Magic Pass: Share the fun with free entry for you, your family, and friends to our world-famous attractions.
• Recognition and Rewards: Your hard work does not go unnoticed. Celebrate your achievements with exciting recognition programs.
• 401(k) Savings Plan: Build your future with our company-matched retirement program.
• Tuition Assistance: Pursue your passions with educational support and reimbursement programs.
• Growth and Development: Learn, grow, and take your career to new heights with endless opportunities for advancement.

Workplace- Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeksto encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career. Then make it real. Join the LEGO® team today.

Merlin Entertainments are facilitating the LEGO Group’s recruitment process for this role as part of a transitional service agreement with the LEGO Group.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.